Thursday, May 17, 2012

KS Beauty Wellness, Bandar Sri Damansara

spa package deals from all the hot deals websites are my recently mad about... have 3 more pending spa package vouchers waiting for me at home patiently... i just can't help falling in love with the relaxing feel after a good massage~ ya! my city sickness is quite serious... so far, every massage i had was good! until this one...... 

i went with my best girl, because they only serve female guests... we were expecting some catch up with each other while we pampering ourselves with the spa package... we did share with each other on current working life, relationships and many things else... but with lots of interruption... by who? interrupted by the masseurs... 
let me hold on to the story for a while~ do check out how's the beauty salon looks like...
the interior waiting hall...
 there's a private consultation room...
and i was sitting in the waiting hall...
shower room or bathroom? 
 we were asked to have our herbal bath in it~
seriously disappointing me...
not even a proper bath tub for the bath...
the ladies...
 this is the nicest part in the whole beauty salon~
staircases lead us up to KS Beauty Wellness
we paid RM58 for a Herbal Body Spa Package which included herbal bath, full body herbal scrub, holistic aroma massage, hot stone back treatment, ear candling and steam bath... a supposedly 2.5 hours package, we finished in 1.5 hours... don't ask me why~ i seriously don't know why! the bath i mentioned earlier, we were suppose to bath for 10 to 15 minutes... with the so call "bath tub", i can't even stay more than 5 minutes in it... and it wasn't herbal bath! 

i didn't smell any herbal throughout the whole treatment... the herbal scrub i guess was replaced with sea salt scrub... how i know? because she dropped the sea salt on my mouth and never apologize... oh ya~ i didn't mention about the masseurs... they are local Chinese lady... is not that i bias or look them down... but they are really unprofessional... when they were massaging us, at some spots we feel painful and we asked not to be so hard... especially on my tummy... she really hurt me~ my tummy was blue black the next day... WTF! am i paying to get myself tortured? 

ear candling was done together with head massage... can you imagine? one hand holding the ear candle and another hand massaging your head... is that the way? maybe it is but it was not the standard i can accept i would say... hot blanket was the moment i enjoyed the most... they replaced the steam bath with hot blanket and yes! that's the best time i had because i was alone in another room, covered by the hot blanket... 

from the moment i stepped into the beauty salon i was annoyed... annoyed by a repeat question and also a repeat statement... coincidentally, our booking was on the same day with Bersih 3.0 going on... the masseurs asked us "why are you both not joining the Bersih 3.0?" repeatedly... i was about to answer her "because i have a booking with you, moron!"... then, they keep urged us to walk faster, to change faster, etc... just because we were the last appointment of the day and they wanted to go back home earlier... when i was chit chatting with my best girl while the massage was going on, both the masseurs kept interrupting us... commented on our conversations, asked questions regarding our topics, etc... can't they just do their job quietly? it was really irritating me... 

i've read many good reviews about them in their Facebook page... that's why i was looking forward to it... but, with the service provided and the experience i had with them, i can't call them as professional beauticians... will never go back again... the disappointment was too serious... this review was based on my personal experience and was my personal opinion... please forgive me if i offended anyone of you...
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Address: No 38-1, Jalan Tanjung SD 13/1, Bandar Sri Damansara, 52200 Kuala Lumpur.
Tel. No.: 03-6280 4266
Operational Hours: Monday to Friday - 10.30a.m. to 8.00p.m., Saturday & Sunday - 9.30a.m. to 7.00p.m.

3 comments:

  1. aww...they had another deal going on. Wanted to buy for my mum & I but gonna have to reconsider after reading your review. Thanks for sharing your experience yeah! Wouldn't want my mom's skin to be black & blue the next day after the supposedly relaxing spa treatment..haha

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  2. Hi Aisyah, yes! I don't know if they have changed or improved, but I will not consider no matter how cheap the package goes... There are plenty of spa packages selling on internet now~ I've bought and went for quite a number one too... and this is really the worst one! bad bad experience...

    Thank you for commenting and I'm glad that my review helps... =)

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  3. thanks for your review, almost bought the voucher from groupon. lol

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